Shipping

Shipping Policy

At Bunker Mart, we're committed to getting your hurricane preparedness gear to you quickly and reliably. Here's what to expect from our shipping process.

Order Confirmation

As soon as you place your order, you will receive an order confirmation email. This means we have received your order in our system and pre-authorized your credit card for the purchase. Upon receiving your order, we reach out to our suppliers to confirm inventory availability.

If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via email. If your item(s) are available for immediate shipment (typically within 5 business days), we will process the charges and submit the order for shipment.

Where We Ship From

Bunker Mart products ship from various US warehouses depending on the manufacturer and product. Most orders ship from either the East Coast or Gulf Coast, ensuring efficient delivery to our primary customer regions in Florida and along the Gulf.

Delivery Regions

Bunker Mart ships to the continental United States (48 contiguous states). We currently do not ship to Alaska, Hawaii, Puerto Rico, or international destinations.

Processing Time

Orders are typically processed within 1-3 business days from placement. Processing times may extend during peak periods (hurricane season, post-storm demand) and holidays.

Shipping Times

Standard shipping to Florida and Gulf Coast destinations: 3-5 business days from date of shipment.
Standard shipping to other continental US locations: 3-7 business days from date of shipment.
Delivery times are estimates and may vary based on carrier availability and location.

Shipping Costs

Free shipping on all orders over price threshold to the continental United States.

Carriers

We ship via FedEx, UPS, and USPS, depending on the product size and warehouse. Larger items (portable power stations and expansion batteries) typically ship via FedEx or UPS Ground.

Order Tracking

Once your order ships, you'll receive an email with tracking information within 24 hours of your order leaving the warehouse. You can track your shipment directly through the carrier's website.

If you do not receive tracking information from us within six business days of your order, contact us at orders@bunkermart.com for follow-up.

Signature Requirements

Delivery to residential addresses does not typically require signature for most products. Higher-value items (over $1,500) may require adult signature for delivery at the carrier's discretion.

Damaged Shipments

Please inspect your package upon delivery. If your item(s) arrive damaged:

Note damage when signing for delivery (if possible)

Take photos of the damaged package and contents

Contact us within 7 days at returns@bunkermart.com

We'll process an insurance claim and arrange replacement or refund

For our complete refund policy, see our Refund Policy (or /policies/refund-policy).

Split Shipments

If your order includes products from different manufacturers, they may ship separately from different warehouses. You'll receive separate tracking information for each shipment.

Storm Season Note

During hurricane season (June-November), we recommend ordering essential preparedness items well in advance of any anticipated storm. High demand and shipping capacity during pre-storm periods may extend delivery times beyond our standard estimates.

Contact

For shipping questions or concerns, contact us at:

Bunker Mart (DBD Stores LLC)
orders@bunkermart.com
sales@bunkermart.com
(844) 510-6453
7901 4th St N Ste 300
St. Petersburg, FL 33702